Prior to an initial assessment, a veterinary referral form must be completed and returned.  


Cancellation terms

Cancellation of an appointment more than 24 hours in advance will not incur charges. Cancellation less than 24 hours of the scheduled appointment will incur a 50% charge of the charges agreed for the service. An appointment is only declared cancelled upon confirmation. If cancellation is requested less than 24 hours prior to the appointment, in the event of an emergency, cancellation charges may be waived, dependent on the severity of event. This is at the discretion of South West Veterinary Physiotherapy.

 Obligations to you

  1. The provision of agreed services

  2. Unless otherwise specified/agreed, deliver a report to you and your vet within 7 days of the date in which the services were provided.

  3. Observe and abide by the RCVS and NAVP codes of conduct.

  4. Ensure professional insurance and membership to the relevant professional body (NAVP) is up to date and valid.

  5. Employ reasonable health and safety measures, at the treatment premises and with regards to the animal being treated.


Your obligations

  1. When and as required, allow access to the premises, the animal requiring services and any other facilities or equipment that may be reasonably required for the provision of the service.

  2. Ensure the working area is safe, and the animal is fully prepared (dry and clean).

  3. Take full responsibility in declaring and warning the physiotherapist against potential dangerous or harmful behaviours which may be elicited by the animal in question.

  4. Pay charges as outlined in the payment terms.



  1. Charges for the services (quote) will be specified based on type of service, distance of travel, and appropriate discounts (if applicable).

  2. Once a quote had been confirmed and accepted, you agree to follow the terms as outlined in the payment terms.


Payment Terms

  1. Services must be paid in full either on the day of the consultation or prior, unless agreed otherwise.

  2. Payment charges are agreed and accepted by you, once an appointment has been scheduled.

  3. Payment is accepted by cash, or bank transfer.


Website Terms and Conditions

Copyright : Graphics, photographs and text on this website is copyright South West Veterinary Physiotherapy and Wix.com. Website design and source code belongs to Wix.com. Modification, copying, distribution, storage or republication of content from the website, including photographs, is strictly prohibited without written permission from South West Veterinary Physiotherapy.

Disclaimer : The information on this website is for general reference only, despite South West Veterinary Physiotherapy’s efforts in making it up to date. Therefore we can make no warranties or responsibilities for the reliance on such website material (words, photographs and accuracy of the information) contained on this site, and will not accept responsibility for the inconvenience caused from relying on such content.


No Unlawful Use: By using this website you warrant to South West Veterinary Physiotherapy, that you will not use this website in any manner which could damage or impair the website, or business.   


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Phone Number:

07462 054734

Based near Martock

Somerset, United Kingdom


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